Privacy Policy
Last updated: 2025-01-15
At Starshot Money, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
1. Information We Collect
Personal Information
When you create an account, we collect:
- Full name, date of birth, and address
- Email address and phone number
- Government-issued ID for KYC verification
- Bank account information for fiat transfers
Transaction Information
We automatically collect:
- Deposit and withdrawal amounts
- Wallet addresses (non-custodial)
- Transaction history and timestamps
- DeFi protocol interactions
Usage Information
We collect information about how you use our platform:
- Device information (browser, operating system)
- IP address and location data
- Pages visited and features used
- Session duration and interaction patterns
2. How We Use Your Information
We use collected information to:
- Provide and maintain our services
- Verify your identity (KYC/AML compliance)
- Process deposits and withdrawals
- Communicate service updates and support
- Detect and prevent fraud
- Comply with legal obligations
- Improve our platform and user experience
- Send marketing communications (with your consent)
3. Information Sharing
We share your information with third-party service providers:
Service Providers
- Crossmint: Non-custodial wallet infrastructure and KYC verification
- Coinbase: Fiat on/off ramp services
- Supabase: Database and authentication services
- Analytics providers: Usage analytics and product improvement
Legal Requirements
We may disclose your information when required by law, including:
- Court orders or subpoenas
- Government investigations
- Fraud prevention and security purposes
- Protecting our rights and safety
Business Transfers
If Starshot Money is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.
4. Data Security
We implement industry-standard security measures to protect your information:
- End-to-end encryption for sensitive data
- SOC2 Type II certified infrastructure (via Crossmint)
- Regular security audits and penetration testing
- Multi-factor authentication (MFA)
- Non-custodial architecture (you control your funds)
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Data Retention
We retain your information for as long as necessary to:
- Provide our services
- Comply with legal obligations (typically 7 years for financial records)
- Resolve disputes and enforce agreements
When you close your account, we will delete or anonymize your data within 90 days, unless required by law to retain it longer.
6. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update inaccurate or incomplete information
- Deletion: Request deletion of your data (subject to legal obligations)
- Portability: Receive your data in a machine-readable format
- Opt-out: Unsubscribe from marketing communications
- Object: Object to certain data processing activities
To exercise these rights, contact us at privacy@starshot.money.
7. Cookies and Tracking
We use cookies and similar tracking technologies to:
- Maintain your session and preferences
- Analyze platform usage and performance
- Personalize your experience
- Deliver targeted advertising (with consent)
You can control cookies through your browser settings. Disabling cookies may limit some platform functionality.
8. Children's Privacy
Starshot Money is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we discover we have collected information from a child, we will delete it immediately.
9. International Users
Our services are currently only available to U.S. residents. Your information is processed and stored in the United States. By using our services, you consent to the transfer of your information to the U.S.
10. Third-Party Links
Our platform may contain links to third-party websites (e.g., DeFi protocol documentation). We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or platform notification. The "Last Updated" date at the top indicates when the policy was last revised.
12. Contact Us
For questions or concerns about this Privacy Policy, please contact us:
Email: privacy@starshot.money
Support: support@starshot.money
13. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of sale of personal information
- Right to deletion of personal information
- Right to non-discrimination for exercising CCPA rights
Note: Starshot Money does not sell your personal information.